Xperteye™: egeplast construction site support

Starting now, egeplast will offer its customers free digital site support for all monitored pipe systems. Video-based remote diagnoses are easy to perform on the construction site.
It enables the experts to quickly arrive “on site” and to offer direct assistance, without any lengthy travel and waiting periods. The only thing you need is the camera of a mobile terminal (smartphone or tablet) provided with an internet connection.

No installation of additional software or download of an app will be required. In the event of a customer service request, the person present on the construction site receives a link via SMS or email, which he can provide the support access to the live hook-up. With the on-site situation directly in view and with the help of a virtual pointer, whatever work steps are required can be jointly performed right away via live video. With the help of this tool, experienced colleagues can also instruct new staff members with just a few clicks. By providing this digital service offer, egeplast confirms its quality promise, facilitating knowledge transfer and reducing their ecological footprint.