Should you need assistance in laying our piping systems or, in case of doubt, ask for advice? Benefit from our online construction site support in the future.
New support for the construction site: fast and live on site
Starting now, egeplast will offer its customers free digital site support for all monitored pipe systems. Video-based remote diagnoses are easy to perform on the construction site.
It enables the experts to quickly arrive “on site” and to offer direct assistance, without any lengthy travel and waiting periods. The only thing you need is the camera of a mobile terminal (smartphone or tablet) provided with an internet connection.
No installation of additional software or download of an app will be required. In the event of a customer service request, the person present on the construction site receives a link via SMS or email, which he can provide the support access to the live hook-up. With the on-site situation directly in view and with the help of a virtual pointer, whatever work steps are required can be jointly performed right away via live video. With the help of this tool, experienced colleagues can also instruct new staff members with just a few clicks. By providing this digital service offer, egeplast confirms its quality promise, facilitating knowledge transfer and reducing their ecological footprint.
How do I get an appointment for the Xperteye™?
You need support with one of your construction projects
Get in touch with our experts
The best way to reach us is by phone at +49 2575 9710-0, but you can also contact us by email at email@example.com .
Evaluation & Decision if online support is necessary and sufficient
We will make an appointment for the Xperteye™ support meeting
You just need a terminal device with web connection, camera and browser. There is no need to install an app or register in advance.
egeplast experts will help you ‘on site’ with the live view via Xperteye™
Complications have been resolved and the project can continue